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Data Protection Governance

Privacy Policy & Data Protection

Statutory privacy framework governing commercial inquiry processing, technical Request for Quote (RFQ) submissions, and user rights under UAE Federal Decree-Law No. 45 of 2021 and international standards.

1. Data Controller Identification

The designated Data Controller responsible for personal data processing conducted through this website is:

JETEQS High-Pressure Systems

Operational Facility: Property No. PRP70774 - Musaffah - M25

Jurisdiction: Abu Dhabi, United Arab Emirates

Official Data Governance Email: info@jeteqs.com

Operations Desk Phone: +971 2 440 2365

2. Scope of Data Processing (Commercial Inquiries & RFQ Submissions)

JETEQS collects and processes personal information strictly necessary to handle commercial inquiries, technical proposals, and quotation generation. When you submit a Request for Quote (RFQ), communicate via our contact form, or correspond by email or telephone, we process:

  • Commercial Contact Data: Full name, professional email address, direct phone or WhatsApp contact number, corporate company name, and job title.
  • Technical Project Requirements: Specific water jetting equipment selected (such as K-series diesel skids, J-series electric units, PRD3500 LV rotating nozzles, or DumpGun 1500/3000), required operating pressure (bar/PSI), target flow rate (L/min or GPM), application scope (tube cleaning, surface prep, hydrodemolition), and deployment schedule.
  • Operational Communications: Written correspondence, technical questions, project specifications, and logistical delivery details submitted to our engineering desk.

The primary purpose of data processing is preparing formal engineering quotations, evaluating hydraulic system compatibility, fulfilling commercial supply contracts, and providing technical support across the UAE and international industrial facilities.

3. Legal Basis for Processing

Our data processing operations are grounded in statutory legal bases established under UAE legislation and international frameworks:

UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection (PDPL)

Processing is conducted for the performance of pre-contractual commercial steps upon request of the data subject (preparation of customized RFQ technical quotations), fulfillment of statutory legal obligations, and the pursuit of legitimate business operations as an industrial equipment provider.

Regulation (EU) 2016/679 (GDPR Compliance for International Clients)

For international contractors operating within the European Economic Area, processing is lawful under Article 6(1)(b) (contract preparation and performance) and Article 6(1)(f) (legitimate commercial interests in direct business communications).

4. Statutory Data Subject Rights (Access, Rectification, Erasure)

Under the UAE Personal Data Protection Law and GDPR, you possess comprehensive rights regarding your personal records held by JETEQS:

Right of Access

You have the right to request confirmation of whether JETEQS processes your personal data and to obtain a readable copy of all recorded commercial communications.

Right to Rectification

You may request immediate correction and updating of inaccurate, outdated, or incomplete corporate contact information.

Right to Erasure & Deletion

You may request erasure and complete deletion of your personal records when the data is no longer necessary for quotation processing, subject to statutory UAE commercial record-keeping laws.

Right to Restriction of Processing

You have the right to restrict processing during ongoing verification of data accuracy or during the resolution of formal inquiries.

Right to Data Portability

You may request that technical project requirements and contact data provided to JETEQS be delivered in a structured, machine-readable format.

Right to Object & Withdraw Consent

You may object to commercial correspondence or withdraw consent at any time by contacting our data protection desk.

To exercise any statutory data protection rights, submit a written notice to: info@jeteqs.com . Inquiries are processed within 30 days without fee.

5. Cookies & Web Telemetry Disclosure

JETEQS adheres to an absolute privacy standard:

  • Zero Tracking Cookies: We do not set third-party tracking cookies, advertising identifiers, or user profiling beacons on your device.
  • Zero Marketing Analytics: We do not deploy third-party advertising pixels, cross-domain behavioral tracking scripts, or data broker integrations.
  • Infrastructure Logging: Transient technical telemetry (IP addresses, HTTP response codes, and browser user agent strings) may be collected automatically by Cloudflare edge servers solely for DDoS protection, network performance, and platform integrity.

6. Data Retention Schedule & Security Controls

Quotation requests and commercial correspondences are retained for the duration of the commercial engagement and for statutory periods required by UAE Commercial Law (minimum 5 years for accounting and commercial transaction records). Technical inquiries that do not progress to an order are archived and periodically purged.

All data in transit is encrypted using modern TLS 1.3 cryptographic standards. Corporate repositories maintain strict role-based access restrictions to prevent unauthorized access, loss, or disclosure.

7. Amendments & Privacy Contact

JETEQS High-Pressure Systems reserves the right to amend this Privacy Policy to reflect evolving regulatory directives under UAE federal legislation. Updates will be published on this page with an updated revision date.

For questions or requests regarding your personal data:

JETEQS Data Governance Desk

Property No. PRP70774, Sector M25, Musaffah, Abu Dhabi, United Arab Emirates

Email: info@jeteqs.com

Have questions about an RFQ or technical order?

Contact our Abu Dhabi engineering team directly.